Terms of service

Terms of Service

Effective Date: June 26, 2026

Welcome to City Vectors. By accessing or using our website and purchasing our digital products, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About City Vectors

City Vectors offers digital download products only, including vector graphics, illustrations, icons, maps, and other creative design resources. No physical products are sold or shipped.

2. Eligibility

By placing an order, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to make purchases.

3. Digital Product Delivery

After your payment has been successfully processed, your order will be prepared and delivered within up to 3 business days, unless otherwise stated on the product page.

4. License and Permitted Use

When you purchase a digital product, you receive a non-exclusive, non-transferable license to use the files according to the applicable product license.

Unless the product license specifically allows it, you may not:

  • Resell or redistribute the original digital files.
  • Share, upload, or make the files publicly available.
  • Claim the artwork as your own.
  • Sell or sublicense the files as standalone digital products.

5. Pricing and Payments

All prices are displayed on our website and may change without prior notice. Payments are processed securely through Shopify and its supported payment providers.

6. Returns and Refunds

Because our products are digital downloads, all sales are generally final.

Refunds or replacements may be considered if:

  • You were charged more than once for the same order.
  • You received the wrong digital product.
  • The file is corrupted or cannot be opened.
  • We are unable to deliver your order within the stated delivery period.

Please contact us within 7 days of your purchase if you require assistance.

7. Intellectual Property

All content on this website, including vector artwork, illustrations, graphics, text, logos, and downloadable files, is protected by copyright and other intellectual property laws.

Purchasing a product does not transfer ownership of the intellectual property.

8. Limitation of Liability

To the fullest extent permitted by law, City Vectors shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or its digital products.

9. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will become effective when posted on this page.

10. Contact Us

If you have any questions about these Terms of Service, please contact us.

Email: support@cityvectors.com

Accessibility Notice

I'm hearing impaired, so I kindly request no phone calls, please.

Please contact me by email or through the contact form. I aim to respond within 1–2 business days.

Thank you for your understanding.