Shipping policy
Shipping Policy
Last Updated: July 27, 2026
Thank you for choosing City Vectors.
As all of our products are digital custom vector artwork, no physical items are shipped.
Digital Delivery
Once your order has been completed, your artwork will be delivered by email to the email address provided during checkout.
Processing Time
- Orders are typically completed within 1–3 business days.
- Larger or more complex projects may require additional time.
- If there is an unexpected delay, we will contact you by email.
Delivery Method
Your completed artwork will be delivered digitally by email.
No shipping address is required, and no physical package will be sent.
Delivery Issues
If you have not received your artwork:
- Check your Spam or Junk folder.
- Ensure the email address provided during checkout is correct.
- Contact us if you still cannot locate your files.
File Access
Please download and save your artwork after delivery. We recommend keeping a backup copy for your records.
Contact Us
If you have any questions about your order or digital delivery, please contact us:
Email: support@cityvectors.com
Accessibility Notice:
I'm hearing impaired and cannot take phone calls. Please contact me by email only, and I'll respond as soon as possible.